Like any piece of modern technology, portable oxygen concentrators do not last forever and can have temporary glitches throughout their lifetime. Whether it’s an internal malfunction or over-heating due to the weather from being outside too long, there are some troubleshooting tips for portable oxygen concentrators that top supplier, Oxygen Always, has to share, because even the biggest mishaps can have a small solution.
Your continuous flow oxygen concentrator may, one day, stop delivering oxygen. It is important to understand that inside your portable oxygen concentrator there are many tiny parts that help it produce oxygen. With the right troubleshooting, you can avoid big hiccups with your concentrator.
Your Oxygen Concentrator Has Stopped Producing Oxygen, But the Power Light and Screen Are Still On:
First, check that your power cord is completely plugged-in. A loose power connection will only supply enough energy to turn on the power light and screen, but not provide the amount of power the entire machine needs to function. Your plug is completely in but it’s still not working?
Next, check to see if a breaker tripped. Your continuous flow oxygen concentrator will not provide any flow of oxygen if you are plugged into a bad outlet.
After checking for these two errors, it may be an internal issue. If you suspect that there is an internal issue after troubleshooting your portable oxygen concentrator, technical support may need to be notified.
Your Device is Showing a Low Oxygen Alert:
When troubleshooting your portable oxygen concentrator, always check to see if your tube is blocked in any way that restricts airflow. If not blocked, check the flow meter knob. If it is closed, the alert will continue. Check your tube, is it pinched or kinked? Regardless of where the kink is, this can restrict airflow.
Oxygen Purity Has Dropped Below Eighty Percent:
First, check for any clogging or blockage in the intake vent. Completely shut down your unit and clean as needed. Still below eighty? This means replacement or thorough cleaning of the intake filter is needed.
When this problem occurs, it is usually due to not replacing the intake filter. The average use of portable oxygen concentrators requires that the filter be replaced every two years. Cleaning, however, is recommended more tentatively; it should be cleaned every two weeks. Also, do not forget to let your intake filter to completely dry before placing it back into your device.
Additional Issues Where It Would Be Necessary to Call Our Technical Support Team Are:
A weak Sieve Bed. The sieve bed is the part of the device that filters the nitrogen out of the air inside the portable oxygen concentrator. In this situation, a technician would be necessary to replace the part.
Weak Air Compressor. Just like the sieve bed, a technician would be required if the air compressor is worn out and a replacement is needed.
If any other problems occur, do not hesitate to call the support team at Oxygen Always. We are standing by waiting to help you solve any issues with your portable oxygen concentrator.
Visit our website for more information on our inventory, portable oxygen concentrators for sale, tips, and devices, or call us directly at 888-710-1950.
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